Privacy Policy

Effective Date: 3 April 2024

Just Energy SA PTY LTD (“Just Energy,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through our compliance with this Privacy Policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit the website (our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This Privacy Policy is designed to comply with the Protection of Personal Information Act (POPIA) in South Africa.

1. Information We Collect

We may collect several types of information from and about users of our Website, including:

– Personal Information: such as your name, email address, postal address, telephone number, and any other identifier by which you may be contacted online or offline.

– Non-personal Information: such as demographic information, which does not directly reveal your identity.

2. How We Collect Information

We may collect information from you in various ways, including:

– Directly from you when you provide it to us, for example, by filling in forms on our Website, corresponding with us via email, or through other communication channels.

– Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies and other tracking technologies.

3. Use of Your Information

We may use the information we collect from you for various purposes, including:

– To provide you with the information, products, or services that you request from us.

– To fulfill any other purpose for which you provide it.

– To carry out our obligations and enforce our rights arising from any contracts entered into between you and us.

– To notify you about changes to our Website or any products or services we offer.

– For any other purpose with your consent.

4. Sharing of Your Information

We may disclose your personal information to our affiliates and service providers for the purposes described in this Privacy Policy. We do not sell your personal information to third parties.

5. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.

6. Your Rights and Choices

You have certain rights regarding your personal information under applicable data protection laws, including the right to access, correct, or delete your personal information. You may also have the right to object to or restrict certain types of processing of your personal information.

7. Changes to Our Privacy Policy

We reserve the right to amend this Privacy Policy at our discretion and at any time. We will post any changes to this Privacy Policy on this page with an updated effective date.

8. Contact Information

If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at:

Just Energy SA PTY LTD
47 Peperoom Street
Kuilsriver, Western Cape 7580
+27 211100356

VAT Registration No. 4620315566
Business ID No. 2023 / 717415 / 07

Effective Date: 3 April 2024

By using our Website, you consent to the collection and use of your personal information as described in this Privacy Policy.